EasyCAM® Frequently Asked Questions
The Sewer Inspection Cameras
What makes EasyCAM different from other sewer cameras?
EasyCAM was designed by a plumber who was tired of waiting on repairs.
Most cameras are a black box — something breaks, you ship it out, and you wait.
EasyCAM is modular and owner-serviceable. Common repairs are done in the field with simple hand tools. No shipping. No waiting. No lost jobs.
What is the benefit of EasyCAM?
easyCAM is modular and owner-serviceable. Common repairs are done in the field with simple hand tools. No shipping, no waiting, and no lost jobs. Plumbers can keep working and making money.
What does "owner-serviceable" actually mean?
It means EasyCAM is built to stay on the job. You can easily do repairs on the job, with simple hand tools.
You don't need to send the camera to a service center. You don't need a technician. You order the part, it arrives the next day, and you get back to work.
That's it.
What does "modular" and "plug-and-play" mean?
The components are designed to be swapped out individually.
Camera head worn out? Replace just the head. Cable giving you trouble? Replace the cable. You're not replacing the whole system when one part wears down.
Everything is built to connect simply and work immediately.
What size pipes can EasyCAM systems inspect?
EasyCAM cameras are built for standard residential and commercial sewer lines. Specific pipe diameter ranges vary by model. Visit the individual product pages for exact specs — or call us and we'll point you to the right system for your work.
Do the cameras self-level?
Yes. All EasyCAM camera heads are self-leveling, so your footage stays upright automatically. No more rotating video. Just a clean, usable image every time.
Is Wi-Fi available?
Yes. Select EasyCAM models include Wi-Fi capability so you can view footage on your phone or tablet on-site.
Buying EasyCAM
Where can I buy EasyCAM cameras?
EasyCAM sewer inspection cameras are available directly through through Superior Tool. Shop All EasyCAM Products to view our sewer inspection cameras along with the accessories and repair kits to keep them on the job all day long.
What models are available?
EasyCAM offers three self-leveling sewer inspection camera systems. Each system is built with the same modular, plug-and-play design. Replacement parts ship fast, and most repairs can be handled on-site.
EasyCAM 125 ft Self-Leveling Sewer Inspection Camera
- 125 ft cable length
- 2" - 4" residential pipes
- Mid-size, heavy-duty push rod
- Best for tight bends, shorter laterals, daily service calls
- Compact frame for easy mobility
EasyCAM 150 ft Self-Leveling Sewer Inspection Camera
- 150 ft cable length
- 3" - 4" residential pipes and light commercial pipes
- Full-size, heavy-gauge push rod
- Best for longer residential mains, added reach, and push control
- Compact frame for easy mobility
EasyCAM 200 ft Self-Leveling Sewer Inspection Camera
- 200 ft cable length
- 3" - 6" residential pipes and light commercial pipes
- Full-size, heavy-gauge push rod
- Best for extended mainline inspections, maximum push strength
- Integrated transport wheels for easy mobility
Can I get a custom-built camera?
Yes. If you have specific requirements, we can build to your needs. Contact us to talk through your application.
What does EasyCAM cost?
Pricing varies by model and configuration. Visit the product pages for current pricing, or call us for a direct quote.
Are there tax advantages to buying EasyCAM?
Potentially, yes. EasyCAM systems may qualify for Section 179 tax deductions, which could offset a significant portion of the purchase price. Talk to your accountant for more information.
Parts & Repairs
What happens when something breaks?
You fix it. Order the part, get it the next day, swap it out. Most common repairs take minutes with basic hand tools. No shipping the whole unit. No downtime waiting on a service center. If you are unable to repair the machine yourself, then our on-site repair technician can assist you. Contact Dan Guerrieri at 630-848-2565 or dan.guerrieri@chhanson.com.
Where do I order replacement parts?
Replacement parts are available directly through the through Superior Tool. If you're not sure what you need, call us — we'll get you sorted fast.
What parts wear out most often?
Push cables and camera heads are the most common wear items. Both are available as replacement components and can be swapped out in the field. That's by design. It is recommended that you keep each one on your truck for those days when accidents happen.
Warranty
What's the warranty on EasyCAM products?
EasyCAM-manufactured components are covered by a 2-year limited warranty against defects in materials and workmanship. Coverage applies to the original purchaser and begins on the documented date of purchase.
Third-party components carry their own manufacturer warranties. For full warranty terms, visit the Warranty page.
Will my existing warranty be honored?
Yes. All existing EasyCAM warranties are fully honored. Your warranty terms remain unchanged and are now supported by C.H. Hanson's long-standing commitment to standing behind professional tools.
Are kinked cables covered under warranty?
No. A kinked push cable indicates improper handling or operator error. It's not a materials defect and is not covered under warranty. The good news: replacement cables are available and ship fast.
EasyCAM & Superior Tool
Is EasyCAM still the same product?
Yes. Same cameras. Same owner-serviceable design. Same parts. Same support team.
EasyCAM is now part of the Superior Tool® family of brands, manufactured by the C.H. Hanson® Company — a family-owned American manufacturer founded in 1866. That means more resources, stronger distribution, and long-term stability behind every camera we sell.
Is Rick Joy (EasyCAM founder) still involved?
Yes. Rick remains involved as a consultant, supporting product development and continuity. The plumber-first philosophy he built EasyCAM around is still the foundation of everything we do.
Who is C.H. Hanson / Superior Tool?
C.H. Hanson is a fifth-generation, family-owned company headquartered in Naperville, IL. Founded in 1866, they've been building professional tools for trades workers for over 150 years. Superior Tool is their plumbing focused brand, known for durabl, jobsite-ready tools designed with professionals in mind. EasyCAM is now part of that family bringing together plumber-driven innovation with over 160 years of manufacturing experience and support.
Support
How do I get technical support?
Call or email. You'll talk to real people who know the product.
Technical Support
Dan Guerrieri
239-597-0113
dan.guerrieri@chhanson.com
Sales and General Inquiries
Joe Marino
239-260-2056
easycamsales@gmail.com
Still have questions?